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DanCenter - General Terms and Conditions, and Holiday Home ABC
Following general terms and conditions apply to all holiday homes in Denmark
and Southern Europe. For product market Denmark and Southern Europe DanCenter
A/S operates as an intermediary for the rental of a holiday home between
tenant and the owner of the holiday home. Following general terms and conditions
also apply to all holiday homes in Germany. For product market Germany
DanCenter GmbH operates as an intermediary for the rental of a holiday home between
tenant and the owner of the holiday home.
DanCenter is not the owner of the holiday homes but exclusively a mediator of
tenancy agreements on the homes for the purpose of holidays. DanCenter is entitled
to act in its own name on account of the owner. DanCenter forwards to the
owner the portion of the rent which he is entitled to.
1. Formation of the Contract
1.1. By placing an order the customer irrevocably offers to rent a holiday home. For holiday
homes situated in Denmark or Southern Europe the costumer offers to enter into a
contract with the Danish company DanCenter A/S; for holiday homes in Germany the offer
is made to the German company DanCenter GmbH. The offer may be placed in writing,
verbally, by telephone or electronically. DanCenter A/S, respectively
DanCenter GmbH, communicates its acceptance by submitting a written confirmation.
In the following, the abbreviation "DC" may occur and applies to both DanCenter A/S and
DanCenter GmbH. Unless expressly stated otherwise, the term "holiday home" includes
both the holiday home and its accessories, regardless of whether the accessories expressly
are parts of the contract.
1.2. If the content of the acceptance submitted by DanCenter differs from the offer made
by the tenant, and the tenant cannot accept the differing content, the tenant must give notice
of this within ten days. If the tenant fails to do so, the contract is concluded on the basis
of the differing content.
1.3. The costumer is entitled to cancel the contract. Please see clause 6 for further information.
A supplementary cancellation insurance can be purchased; please see the separate
page re insurance.
1.4. Along with the confirmation DanCenter forwards a tenancy certificate indicating the
addresses of the holiday home and the key holder. Simultaneously with collecting the key
the certificate must be handed over to the owner of the residence or his representative.
The tenant receives the key to the residence along with a consumption form on which the
meter readings of all usage-related expenses must be written down (i.e. power, heat, gas,
water and telephone). The latter must be done upon arrival and departure.
1.5. Until the beginning of the rental period the customer is entitled to assign the tenancy
certificate to a third party along with all rights and obligations deriving from the contract.
DC may decline the assignment provided the intended use of the third party is not for holiday
purposes or the participation of the third party violates law or administrative orders or
regulations. When a third party assumes the tenancy certificate, tenant is liable in damages
for any damage caused by the third party and third party, and customer is jointly liable for
any claim made by DC including any claim made pursuant to this contract. DanCenter is
entitled to charge DKK 500 for the assignment which is a due obligation under the contract,
cf. the Danish Tenancy Act § 93, stk. 1, letter a.
2. Payment
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2.1. When the confirmation and the tenancy certificate are submitted by DanCenter, 25%
of the rent and (if purchased) the entire insurance premium are immediately due.
2.2. Due to DanCenter`s obligation to the owner of the home, DanCenter must have received
the balance no later than four weeks prior to the commencement of the rental period.
2.3. If a booking is placed less than 40 days before the commencement of the rental period,
the full rent is due immediately.
2.4. The listed prices apply to the rent of a holiday home on weekly basis (Saturday to Saturday).
The prices vary between seasons. For period of stay longer than one week the price
may therefore vary if intersecting seasons.
2.5. Payment for orders placed later than 14 days prior to arrival can only be made with
debit card/credit card.
3. The Holiday Home/Other costs/Deposit etc.
3.1. The name of the owner of the holiday home appears on the tenancy certificate.
3.2. The holiday home may only be occupied by the maximum number of persons stated in
the description. It is permitted to bring one child under the age of 3 in excess of the maximum
number of persons allowed. If the number of persons permitted is exceeded, both
DanCenter and the owner are entitled to reject the exceeding persons. The rental period
usually commences on a Saturday, and the holiday home is available from 4 p.m. at the
earliest. Arrangements of tents, campers or similar are not allowed on the ground. The
cleaning of the holiday home is of tenant`s responsibility. The holiday home and its furnishings
must be cleaned upon departure. House cleaning can be ordered on payment at
DanCenter`s local office (cf. the section "Final Cleaning" in the Holiday Home ABC). Despite
house cleaning being ordered, the holiday home must be left in an orderly condition, and
the dishes must be done. The holiday home must be left no later than 10 a.m. on the final
day of the rental period. Should final house cleaning be compulsory, this would be expressly
stated in the information provided by DanCenter. Payment for compulsory final
house cleaning must be done to the owner of the holiday home or his representative.
3.3. The consumption of electricity, heat, gas and water are subject to additional charges
and must be settled when returning the key (cf. section 1.1 and 3.5). The price per kWh is
currently approximately DKK 2.25 in Denmark and EURO 0.26-0.30 in Germany. In holiday
centres with shared facilities (e.g. swimming pool or sauna) the price per kWh may be
higher. Normal consumption - heating excluded - is about 150 kWh per week during the
high season. During low season and for houses with swimming pool and/or Whirlpool
and/or sauna (depending on usage) higher consumption should be anticipated. In Germany
gas costs about 0.80 EURO per m3. For holiday homes supplied with an indoor readable water
meter a charge of DKK 30-50 per m3 (Denmark) or 4-6 EURO per m3 (Germany) may
be collected. The prices are dependent on the rates of the regional water supply.
3.4. In order to ensure that tenant satisfies his obligations to return the key upon departure,
to settle consumption dependant costs, such as electricity, telephone etc., and to ensure
that tenant will reimburse or indemnify the owner and/or DanCenter any possible loss
in the event of damages or insufficient cleaning of the holiday home, the tenant of a Danish
holiday home is obliged to pay a deposit of DKK 800.00 to the owner or his representative
upon arrival. For holiday homes with Whirlpool the deposit is increased to DKK 1,100 unless
otherwise stated in the description in the catalogue. For holiday homes with swimming pool
the deposit is further increased to DKK 2,500 unless otherwise stated in the description in
the catalogue. In Germany, 110 EURO, 150 EURO, and 335 EURO, respectively. When renting
out the holiday home in the period between Christmas and New Years Eve (all days included)
and when renting out to youth groups (minimum one person must be at least 25
years) the owner or his representative is entitled to charge a deposit that equals three
times the normal deposit. Final house cleaning may be compulsory when the rental of a
holiday home is ordered by a youth group. When the rental period expires, the tenant must
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return the key and pay for the consumption mentioned in clause 3.4 to the owner or his
representative. The cleaning of the holiday home will be inspected on the day of departure.
The inspection takes place before the arrival of the next tenant. The deposit is settled
within approximately 14 days after the departure date. For holiday homes situated in other
countries than Denmark and Germany, and on palaces, the deposit amounts stated in the
catalogue apply.
3.5. Pets are allowed only in holiday homes marked with a dog symbol unless otherwise is
expressly confirmed by DC. Should the costumer wish to bring more than one pet to the
holiday home, this must be stated when placing the order. DC will hereafter inform whether
this is possible. Dogs must be kept on a leash.
3.6. Please note that in Germany and Southern Europe tourist tax may apply.
4. The Tenancy Agreement
4.1. The services included in the tenancy agreement are those stated in the holiday home
description only. Additional amendments apply when added to the tenancy agreement, or
subsequently stated, in writing by DC. Agreements differing from the latter are valid only
when confirmed in writing by DC.
4.2. All prices and descriptions may be subject to errors, changes, typing errors etc.
4.3. Brochures not published by DanCenter are not binding upon DanCenter.
4.4. Travel agencies and other booking centres are not legitimised to enter into agreements
differing from DanCenter`s general terms.
5. Alterations to the Tenancy Agreement and Rise in Price
5.1. DanCenter is entitled to alter the tenancy agreement subsequent to its conclusion provided
that DanCenter has become aware that the conditions of the holiday home are different
from what was originally stated/believed by DanCenter.
5.2. In the event of increasing taxes or currencies DanCenter reserves the right to adjust
the rental price after having entered into the contract. Adjustments may be made in the
following cases:
5.2.1. DanCenter is entitled to raise the weekly rental price due to increases in taxes subsequent
to the formation of the contract.
5.2.2. Any subsequent increases in currencies to the formation of the contract may cause
DanCenter to raise the settled price by the same percentage rate of the applied currency
that has been raised.
5.2.3. Price adjustments can be made if the period between the formation of the contract
and the starting date of the rental period exceeds four months provided the increases were
not present at the time of formation and could not have been foreseen by DanCenter.
5.2.4. DanCenter is obligated to communicate the price alteration immediately. Alterations
cannot be made less than 20 days prior to the commencement of the rental period. At an
increase in price by more than 5% the tenant is entitled to cancel the tenancy agreement
or to demand a corresponding holiday home (subject to reasonable availability). Tenant
must communicate such claim immediately after having been notified of the above alteration.
6. Tenant`s Cancellation of the Tenancy Agreement
6.1. The tenant may cancel the tenancy agreement at any time prior to the commencing
date. Cancellation must be communicated to DanCenter in writing, by fax or e-mail, with a
statement of cause. The cancellation is not valid until received by DanCenter. The following
cancellation fees apply and cover DanCenter`s costs and claims for damages:
6.1. Until 60 days before the commencing date: 20% of the total rent; however, no less
than DKK 500.
6.2. From 60 to 35 days (both days included) before the commencing date: 50% of the
total rent; however, no less than 500 DKK.
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6.3. From 35 days and until the commencing date and on default: 100 % of the total rent.
7. Altering the Tenancy Agreement
Subject to feasibility DanCenter complies with requests for alterations to the contract until
60 days before the commencing date. A fee of DKK 500 applies. Hereafter, alterations can
only be made by cancelling the contract (fees apply cf. clause 6) and placing a new order.
8. Unutilised Contractual Services
Tenant is not entitled to claim partial reimbursement, should he omit or fail to utilise or
claim a contractual service.
9. DanCenter`s Right to Terminate for Breach
DanCenter is entitled to terminate the contract for breach in the following events:
9.1. When the tenant, or one whom he gives access to the holiday home, neglects the
holiday home or grossly neglects his obligations. DanCenter preserves its right to claim
damages in addition to rent and deposit until all costs are calculated and paid. Any costs as
to travel expenses are defrayed by tenant.
9.2. If the tenant fails to comply with the conditions of payment or fails to pay the rent in
due course as set forth in clause 2, DanCenter is entitled to terminate the contract. When
terminating the contract due to failure of payment, the cancellation fees in clause 6 apply
analogously.
9.3. When DanCenter is entitled to terminate by virtue of the Danish Tenancy Act section
93.
10. DanCenter`s Right to Terminate by Agreement
10.1. DanCenter is entitled to terminate the contract if DanCenter cannot perform its obligations
under the contract because the holiday home owner cannot, or repudiates to, perform.
10.2. DanCenter`s entitlement to terminate the contract is conditional upon DanCenter offering
the tenant a holiday home of a similar standard if possible, and the tenant declines
the offer, the tenant is then refunded the rent paid.
10.3. DanCenter is not liable for any expenses imposed on the tenant in the event of termination
cf. clause 10.1-10.2, cf. clause 13.5.
10.4. DanCenter is furthermore entitled to terminate by virtue of the reasons imposed by
the Danish Tenancy Act.
11. Force Majeure
11.1. DanCenter or tenant is entitled to cancel the tenancy agreement if the stay or the
performance (of the contract) is considerably impeded due to force majeure (e.g. war, prohibition
imposed by law, executive order or other executive regulations, strike, lock-out, oil
or petrol rations, border closing, epidemic, nature or pollution catastrophes). When the stay
is being cancelled, DanCenter is entitled to make a proportional charge for the expenses
DanCenter has defrayed, and DanCenter is entitled to charge for additional expenses deriving
from the cancellation.
11.2. If the holiday home is destroyed by fire or another accident, the tenancy agreement
is repealed.
12. Remedies for Breach of Contract by DanCenter
12.1. DanCenter is committed to conduct its business in best practice.
12.2. Rectification
DanCenter has the right to rectify a breach. If the holiday home does not conform with the
contract, the tenant may require DanCenter to rectify the lack of conformity unless this
cannot be done without an unreasonable cost to DanCenter or it would be otherwise unrea5
sonable having regard to all circumstances. DanCenter may rectify by providing a similar
holiday home.
12.3. Proportionate Reduction in Price
The tenant may require a proportionate reduction in the price for the duration that the holiday
home did not conform with the tenancy agreement. The price is then reduced by the
difference between the value of the tenancy at the conclusion of the contract without a lack
of conformity, and the value of the tenancy with the actual lack of conformity. Tenant is
only entitled to a reduction in price if DanCenter has not rectified the non-conformity immediately,
or if the non-conformity could not be rectified within a reasonable time, after
tenant had given notice of the lack of conformity, and, hence, tenant is obliged to give immediate
notice of a lack of conformity.
12.4. Termination
The tenant may terminate the contract if the holiday home does not conform with the contract,
provided that the failure to perform in conformity with the contract constitutes a fundamental
breach of contract, or DanCenter has misrepresented fraudulently, and DanCenter
has not immediately rectified the failure to perform in conformity with the contract, or
the lack of conformity could not be rectified within a reasonable time. Tenant is then
obliged to pay the proportion of the rent that corresponds to the time that tenant has utilised
the holiday home.
12.5. The tenant loses the right to rely on a lack of conformity of the holiday home if he
does not give notice to DanCenter within 4 weeks after the commencement of the rental
period. Please note that restitution cannot be claimed unless DanCenter has been given the
opportunity to rectify the lack of conformity.
12.6. Please see clause 16 re dispatch of the notice.
13. Disclaimer of Liability for Non-Conformity
13.1. DanCenter does not guarantee that the information provided by DanCenter
is accurate, whether provided orally or in catalogue, on the website or in any
other material published by DanCenter. Such information cannot be considered as
being a guarantee or warranty of any kind, either expressed or implied.
13.2. In no event shall DanCenter be liable in damages for breach of contract arising
out of a holiday home`s, or its accessories`, lack of conformity with the contract,
unless the breach results from DanCenter`s gross negligence or intention.
13.3. In no event shall DanCenter be liable in damages for breach of contract for
incorrect information provided by DanCenter, whether provided orally or in catalogue,
on the website or in any other material published by DanCenter, unless the
breach results from DanCenter`s gross negligence or intention.
13.4. In no event shall DanCenter be liable in damages for a breach of contract
caused by the owner of the holiday home. Thus, DanCenter is not liable in damages
for any lack of conformity constituting a breach of contract that is caused by
the owner of the holiday home, unless the breach results from the owner`s gross
negligence or intention.
13.5. When terminating the contract, cf. clause 10.1-10.3, DanCenter shall in no
event be liable in damages resulting from the holiday home owner`s failure to perform,
unless the owner`s failure to perform results from his gross negligence or
intention.
14. Disclaimer of Liability for Defective Products
14.1. The following applies for damage to the tenant`s properties, whether intended
for private or commercial use, and for damage to properties, whether intended
for private or commercial use, belonging to persons whom the tenant has
given access to the holiday home (or its accessories): In no event shall DanCenter
be liable at common Danish law (case law) for damage to property caused by a
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defect in the holiday home, or its furniture, equipment or fixtures, including electric
devices, beds (mattresses and bed clothes), or its accessories, e.g. boats, bicycles,
playground equipment, garden furniture, grill, that the owner of the holiday
home negligently has put into circulation, whether as a supplier/
distributor/manufacturer or as a producer. The same applies if DanCenter is
separately liable at common Danish law (case law) for defective products, unless
the damage results from DanCenter`s gross negligence of intention.
14.2. The following applies for damage to properties, whether intended for private
or commercial use, belonging to persons whom the tenant has given access
to the holiday home (or its accessories): If DanCenter, despite clause 14.1, has
paid damages to the mentioned persons for property damage caused by a defective
product, as mentioned in clause 14.1, that the owner of the holiday home
negligently has put into circulation, the tenant is obliged to indemnify DanCenter.
The same applies if DanCenter is separately liable for damage for defective products,
unless the damage results from DanCenter`s gross negligence of intention.
15. Illness
Expenses arising from illness during the stay are responsibility of the tenant. We advise
tenant to consult his doctor before booking if his state of health is unstable. We also advise
tenant to purchase a cancellation insurance without risk. This can be purchased in conjunction
with the booking, please see the separate page in the catalogue.
16. Addresses and Giving Notice
16.1. DanCenter A/S, Lyngbyvej 20, 2100 København Ø.
Tel. 70 13 00 00 - fax 70 13 70 70.
16.2. DanCenter GmbH, Spitalerstrasse 16, D-20095 Hamburg.
Tel. +49 (0) 40-309703-0, fax +49 (0) 40-32759-1.
16.3. Europæiske Rejseforsikring (insurance claims), Vesterbrogade 84, 1790 København V.
Tel. 33 25 25 25 - fax 33 25 25 00.
At cancellation due to illness, please contact DanCenter directly, first by telephone, thereupon
in writing.
16.4. DanCenter wants all our costumers to have a pleasant stay. Should unexpected
problems occur, however, the tenant must contact DanCenter, the owner or his representative.
16.4.1. The tenant is obliged to avoid damaging the holiday home. In the event of damages
the tenant is obliged to report the damages to DanCenter immediately.
16.4.2. If the holiday home does not conform with the contract, the tenant must give immediate
notice of this to DanCenter in order for DanCenter to rectify. Furthermore, it is of
the tenant`s responsibility to set a reasonable date for DanCenter to rectify before the tenant
may terminate the contract. This responsibility is only avoided if rectification is impossible.
The tenant is not entitled to claim any kind of compensation does he not give immediate
notice to DanCenter.
16.5. Notice must be given in writing to one of the above respective addresses (depending
on which corporation the contract is concluded with). Please see clause 12.4 re due
course for giving notice.
17. Termination of Individual Terms
Termination of individual terms of the contract does not cause termination of the contract
as a whole.
18. Set-off Exclusion
The tenant is not permitted to off-set any claim against contracted payments.
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19. Prohibition of Assignment
The tenant is not entitled to assign to a third party a claim deriving from the contract.
20. Miscellaneous
20.1. The holiday homes are lent to tenants in booking order.
20.2. All information published by DanCenter is with reservation for printer`s error.
20.3. The current 2009 DanCenter catalogue is valid for all rental periods within the period
from January 3, 2009 to January 2, 2010.
20.4. Any reproduction of DanCenter`s materials is prohibited pursuant to Danish law,
Copyright 1 October 2000.
21. Jurisdiction and Choice of Law
All lawsuits, regardless of the matter in question, between DanCenter and the
tenant must be brought before a court in Denmark and this contract shall be governed
by Danish law. This also applies for disputes regarding a lack of conformity
with the contract, regardless of the legal consequences, and regardless of
whether DanCenter is claimed to be liable for its own negligence or intention, or
is claimed to be liable for others` negligence or intention (including representatives
and the holiday home owner). The same applies for disputes regarding
product liability, whether DanCenter is claimed to be liable for its own negligence
or is claimed to be liable as a distributor/supplier. This applies whether the claim
be based on contract or tort and whether based on case law or the Council of
Europe`s directive on product liability (85/374/EEC), including subsequent
amendments.
22. Holiday Home ABC
The below holiday home ABC is a joint part of our general business terms. It provides good
advice and ideas on practical issues. In order to make it easy to use advices are listed in
alphabetical order.
Allergy
Please note that allergies may erupt notwithstanding pets are not allowed in the holiday
home as this may be caused by pollen, house dust etc. Please note that despite the holiday
home may be described as "pets not allowed" this does not necessarily mean that pets
have not been present shortly prior to the commencement of the rental period.
Annexes
An annex is an independent little building on the ground providing extra accommodation.
Ordinarily, an annex has neither kitchen nor bathroom.
Arrival and Departure
Unless otherwise agreed, the holiday home is available from 4 p.m. on the arrival date to
10 a.m. on the departure date.
Bath
Normally it is a hand shower that can be attached to the wall (in some occasions with spray
attachment connected to a tap on a sink) and often without curtain. Mostly with outlet in
the floor. The hot-water tank contains roughly 30-60 litres. Thus, sufficient for a shower.
However, the tank heats cold water rapidly.
Beaches
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There are several types of beaches: predominantly sand, stone, rush, dune or steep shored
beaches. Wind and waves change the beach every year. For further information please contact
local tourist offices.
Beds
Often the term bed indicates a slatted bed base with a foam rubber mattress. Standard
measurements are 180-190 x 70-85 cm. Please note that the term double bed may also
mean twin beds placed next to each other to form a double bed.
Bicycles, Rowing Boats, Toys and Garden Furniture
Unless stated otherwise bicycles, rowing boats, toys and garden furniture are extras that
have no influence on the pricing of the holiday home.
Boat
In case a boat is at the tenant`s disposal at the property without charge, please beware
that the boat may only be used if anchor, cable, two oars and two rowlocks are provided.
Children under the age of 16 may only use the boat when accompanied by an adult. Approved
life jackets must be worn at all times. After usage the boat must be placed in proper
distance to the shore in order to protect it from tide. Damage caused under violation of the
stated prescriptions (and further prescriptions laid down by the owner) renders the tenant
liable in damages.
Children
A cot is provided only if expressly stated in the description of the holiday home. The cot is
mostly a transportable cot and is to be used only by children up to the age of 3. Cots can
be rented at DanCenter`s local offices. Duvet and pillow must be brought by tenant. Please
be aware that the bedroom may not be large enough for cots rented or brought by the tenant.
Please contact DanCenter`s local office for further information. Normally the holiday
homes contain no changing table, and high chairs are provided only if expressly stated in
the description of the holiday home. High chairs can be rented at the local DanCenter office.
Classic Holiday Homes
Classic holiday homes are only suitable for rent during the high season. There should be no
expectations as to the equipment and its quality.
Compulsory Energy Surcharge
Compulsory energy surcharge is not common. Compulsory energy surcharge applies where
meter readings are not available. Additional charges may apply where separate meter readings
are possible.
Damages
Damages on the holiday home or its furniture and equipment, caused during the rental period,
must be reported to DanCenter immediately. The tenant is liable for damages caused
by him or his guests, regardless of whether the tenant is at fault. The tenant will be held
liable for non-reported damages caused during the rental period by the tenant or his
guests. Please note that a potential subsequent claim for indemnification for non-reported
damages may be increased by claims for indemnification as to loss or extra expenses
caused to the owner or succeeding tenants. We aim to give notice of claims regarding nonreported
damages within one month after the end of the rental period.
Electric Appliances
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If any of the appliances should fail, please contact your local DanCenter office. The owner
of the holiday home will be contacted as soon as possible for a swift repair. We kindly ask
for your patience if professional technical support or spare parts should be required.
Equipment
All cottages are equipped with a complete set of household equipment. However, the tenant
should bring his own bedding, towels, tea towels, dishcloths etc. For children below the
age of two we ask you to either bring a cot, or to order one at your local DanCenter office.
Prices for additional equipment: In Denmark In Germany
Cot DKK 95.00 per week EUR 10.00
High chair DKK 95.00 per week EUR 5.00
Baby bath DKK 75.00 per week
Baby alarm DKK 75.00 per week
Pushchair DKK 120.00 per week
Stair gate DKK 90.00 per week
Additional bed DKK 95.00 per week
Linen A DKK 85.00 per set EUR 9.00
Linen B DKK 130.00 per set EUR 14.50
Linen A: includes duvet case, pillow case and sheets for one person.
Linen B: includes duvet case, pillow case, sheets, towels, 1 tea towel and 1 dishcloth for
one person.
We cannot guarantee that all local DanCenter offices have all of the above mentioned items
for rent. Therefore, we advise you to make an enquiry by e-mail or telephone prior to your
arrival. Prices may differ from some of our alternative offices.
Extra Beds
Extra beds are often sofa beds or separate mattresses on the floor.
Extra costs
Costs not dependent upon consumption are included in the rent. Tenant must provide firewood
at his own expense. Electricity, heat, water, gas and use of telephone are settled
dependently on consumption and use. The settlement (cf. clause 3.4) must be made in the
currency of the country in which the holiday home is situated when returning the key.
Extra Services
Unless otherwise agreed extra services such as cots, high chairs etc. are to be collected at
the local DanCenter office.
Final Cleaning
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At departure, the holiday home must be left clean and tidy (cf. clause 3.3 of the General
Terms and Conditions). In case you do not wish to perform the final cleaning yourself, this
can be ordered at the local DanCenter office at the following prices:
Standard and Sauna Houses: In Denmark / In Germany
Up till 59 m2 DKK 550.00 EUR 45.00/65.00*
60-89 m2 DKK 645.00 EUR 55.00/75.00*
90 m2 and larger DKK 795.00 EUR 70.00/95.00*
*High standard
Spa houses:
Up till 119 m2 DKK 795.00 EUR 50.00-95.00
120-149 m2 DKK 915.00 EUR 110.00
150 m2 and larger DKK 995.00 EUR 120.00
Pool Houses:
Up till 119 m2 DKK 795.00 EUR 95.00
120-149 m2 DKK 915.00 EUR 110.00
150-179 m2 DKK 995.00 EUR 125.00
180-209 m2 DKK 1.165.00 EUR 130.00
210 m2 and larger DKK 1.255.00 EUR 140.00
Fireplace/Stove
"Fireplace" does mostly not mean "an open fireplace", but is typically a stove with an open
and/or closed fireplace.
Firewood
Use of firewood collected on the beach is strictly prohibited as it is saline and can damage
the fireplace/stove. Firewood may be purchased in the local shops. Please inquire at the
local DanCenter office.
Fishing License
Persons between the age of 18 and 67 who want to fish are required to hold a fishing license.
Following are the prices for a fishing license:
DKK 125,- per year
DKK 90,- per week
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DKK 30,- per day
A valid fishing license is required when fishing with a fishing rod in salt water (open water,
inlets, bays) and in fresh water (lakes, rivers and similar). Information on fishing licenses
can be acquired at the local tourist information and at the ministry of fisheries.
Furnishing
The holiday homes are not furnished in accordance with a certain standard, but are individually
furnished by the owners.
Garden furnishing and Grill
Garden furnishing and grills cannot be expected to be in clean conditions upon arrival.
Heating
We kindly ask you to pay attention to the fact that you can't expect the houses to be warm by arrival. Furthermore notice that most cottages in Norway don't have any heating in the second floor.
Hems/Loft Sleeping Space
A hems/loft sleeping space is a kind of conversion bed which is a small space under the
ceiling (open loft room) suitable for additional accommodation for children and youngsters.
They are often not comfortable and the ceiling very low. The "beds" often consist of mattresses
on the floor of the space and the space can usually be reached from a steep stairway
only.
Holiday Information on Denmark
VisitDenmark and the local tourist information are happy to provide further information on
your holiday area. The local DanCenter office is also ready to help any time you need it.
Indoor Temperature at Arrival
Please note that the holiday home is not typically heated at arrival.
Local Offices
DanCenter has local offices placed in large parts of Denmark, and they are happy to provide
help in occasion of damages, defects, and complaints about the holiday home.
Meter Readings etc.: All meters and counters that measure consumptions and usages
must be read upon arrival and departure and written on the consumption form handed out
with the key. Please note that the electricity meters do not display decimals and therefore
must be read and written as full kWh. Consumption of electricity and potentially firewood
and use of telephone is to be settled when returning the key. Should the local office be
closed, please put the key, the consumption form, and the total settlement in the letter box
at your local DanCenter office. The deposit is usually settled within 14 days after departure.
If you wish to know approximately how much the additional charges for the entire holiday
stay will amount to, please multiply the amount of kWh used after 24 hours with the price
per kWh and multiply that with the number of days of your rental period. If you wish to
limit your consumption, you might want to consider the extent of use of electrical heat,
floor based heating, saunas, spas, solariums and do always cover swimming pools with the
pool cover when not in use.
Military Exercises
In the following areas in Denmark military exercises may occur within a radius of 20 km
(12½ miles): Blåvand, Henne, Vejers, Oksbøl, Tranum, Nymindegab, Rømø, Jægerspris,
Sjællands Odde, Vestre Sømarken, Boderne, Halk and Hevring. During the high season,
however, exercises are at a minimum. Please see the note on noise.
Model Photos and Drawings
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Holiday homes under construction or under renovation are not illustrated in original photos,
but in digitally created images or drawings. Furnishing may therefore differ. With new holiday
homes the surroundings should not be anticipated to be with vegetation.
Nature Sits
A nature site is a site that is with wild vegetation such as (for example) meadow, lyme
grass, forest or heath. Hence, on a nature site there should not be expected to be a well
kept lawn suitable for sports activities and similar.
Noise
Noise may occur even in holiday areas. DanCenter cannot undertake responsibility for noise
from roads, building activities, military exercises etc.
Notification
Please give immediate notice to the local DanCenter office should a lack of conformity of
the holiday home occur. Please do not let a minor conformity spoil your holiday. The local
DanCenter office will immediately notify the responsible owner of the holiday home who will
then remedy the defect.
Pests
Most holiday homes are situated in the countryside. Therefore insects or similar pests
(mice, wasps, ants, earwigs etc.) may be found in or near the holiday home. Holiday
homes situated near woods or fields may be visited by uninvited guests such as voles or
mice. Please contact your local DanCenter office in case you need assistance.
Pets
Pets are only allowed in holiday homes marked with a dog symbol in the description of the
holiday home. Please note that in some of our holiday homes you are allowed to bring two
pets. Look for the symbol with two dogs. Dogs must be led on a string. Please note that
pets previously may have been allowed where it is now prohibited. Pets should usually be
examined by a veterinary surgeon before being brought to a foreign country. DanCenter
cannot assist you in this matter.
Refuse Disposal
Refuse is not always collected on the day of arrival or departure, but usually during the
week.
Size of the Holiday Home
For Danish and South European holiday homes the size of the home stated in the description
is calculated using the outer dimensions of the building. The size of the ground is an
approximation. For German holiday homes the size is a measurement of the living space
and the ground.
Solarium
Generally used to describe a solarium of a small size, hanging above a bed. More rarely
used to describe a "sandwich type" solarium that tans from above and below.
Spas
A large bath or a small swimming pool with underwater massage. Suitable for 1-8 persons
depending on the size of the bath. The spa is inspected regularly by a DanCenter employee.
The frequency of inspections depends on the type of spa. Please adhere to the rules
that are found in the holiday home or provided by your local DanCenter office.
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Stairs
Stairs in holiday homes can be very steep and are not always suitable for small children or
walking-impaired persons.
Statements of Distances
All distances stated are approximations in direct line.
Swimming Pool Houses
To ensure that optimal utilisation of the swimming pool is possible, technical inspection and
inspection of the water quality is performed weekly, either by the owner or by a DanCenter
employee. Please adhere to the rules that are found in the holiday home or provided by
your local DanCenter office.
Telephone
Telephones in the holiday homes may be pay phones, metered phones or phones that can
only receive calls.
Television
Please see the holiday home description.
Terrace
The holiday home can have one or more terraces. These are mostly made of wood, tiles or
rocks and can be open terraces or fully or partially covered.
The holiday Home
Nearly all German and Danish holiday homes are privately owned. The holiday homes are
individually and personally furnished and may contain private belongings. Therefore, holiday
homes appearing to be of the same standard and quality are not necessarily comparable
to each other.
Wardrobe
Wardrobe space is often very limited, and wardrobes may not have doors, but may be covered
by curtains.
What to Bring
The tenant should bring bedding, towels, tea towels, dishcloths, washing-up liquid, cleanser
and toilet paper, as well as duvet and pillow for the cot. Bedding and towel may be rented
at the local DanCenter office.
DanCenter - General Terms and Conditions, and Holiday Home ABC
Following general terms and conditions apply to all holiday homes in Denmark
and Southern Europe. For product market Denmark and Southern Europe DanCenter
A/S operates as an intermediary for the rental of a holiday home between
tenant and the owner of the holiday home. Following general terms and conditions
also apply to all holiday homes in Germany. For product market Germany
DanCenter GmbH operates as an intermediary for the rental of a holiday home between
tenant and the owner of the holiday home.
DanCenter is not the owner of the holiday homes but exclusively a mediator of
tenancy agreements on the homes for the purpose of holidays. DanCenter is entitled
to act in its own name on account of the owner. DanCenter forwards to the
owner the portion of the rent which he is entitled to.
1. Formation of the Contract
1.1. By placing an order the customer irrevocably offers to rent a holiday home. For holiday
homes situated in Denmark or Southern Europe the costumer offers to enter into a
contract with the Danish company DanCenter A/S; for holiday homes in Germany the offer
is made to the German company DanCenter GmbH. The offer may be placed in writing,
verbally, by telephone or electronically. DanCenter A/S, respectively
DanCenter GmbH, communicates its acceptance by submitting a written confirmation.
In the following, the abbreviation "DC" may occur and applies to both DanCenter A/S and
DanCenter GmbH. Unless expressly stated otherwise, the term "holiday home" includes
both the holiday home and its accessories, regardless of whether the accessories expressly
are parts of the contract.
1.2. If the content of the acceptance submitted by DanCenter differs from the offer made
by the tenant, and the tenant cannot accept the differing content, the tenant must give notice
of this within ten days. If the tenant fails to do so, the contract is concluded on the basis
of the differing content.
1.3. The costumer is entitled to cancel the contract. Please see clause 6 for further information.
A supplementary cancellation insurance can be purchased; please see the separate
page re insurance.
1.4. Along with the confirmation DanCenter forwards a tenancy certificate indicating the
addresses of the holiday home and the key holder. Simultaneously with collecting the key
the certificate must be handed over to the owner of the residence or his representative.
The tenant receives the key to the residence along with a consumption form on which the
meter readings of all usage-related expenses must be written down (i.e. power, heat, gas,
water and telephone). The latter must be done upon arrival and departure.
1.5. Until the beginning of the rental period the customer is entitled to assign the tenancy
certificate to a third party along with all rights and obligations deriving from the contract.
DC may decline the assignment provided the intended use of the third party is not for holiday
purposes or the participation of the third party violates law or administrative orders or
regulations. When a third party assumes the tenancy certificate, tenant is liable in damages
for any damage caused by the third party and third party, and customer is jointly liable for
any claim made by DC including any claim made pursuant to this contract. DanCenter is
entitled to charge DKK 500 for the assignment which is a due obligation under the contract,
cf. the Danish Tenancy Act § 93, stk. 1, letter a.
2. Payment
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2.1. When the confirmation and the tenancy certificate are submitted by DanCenter, 25%
of the rent and (if purchased) the entire insurance premium are immediately due.
2.2. Due to DanCenter`s obligation to the owner of the home, DanCenter must have received
the balance no later than four weeks prior to the commencement of the rental period.
2.3. If a booking is placed less than 40 days before the commencement of the rental period,
the full rent is due immediately.
2.4. The listed prices apply to the rent of a holiday home on weekly basis (Saturday to Saturday).
The prices vary between seasons. For period of stay longer than one week the price
may therefore vary if intersecting seasons.
2.5. Payment for orders placed later than 14 days prior to arrival can only be made with
debit card/credit card.
3. The Holiday Home/Other costs/Deposit etc.
3.1. The name of the owner of the holiday home appears on the tenancy certificate.
3.2. The holiday home may only be occupied by the maximum number of persons stated in
the description. It is permitted to bring one child under the age of 3 in excess of the maximum
number of persons allowed. If the number of persons permitted is exceeded, both
DanCenter and the owner are entitled to reject the exceeding persons. The rental period
usually commences on a Saturday, and the holiday home is available from 4 p.m. at the
earliest. Arrangements of tents, campers or similar are not allowed on the ground. The
cleaning of the holiday home is of tenant`s responsibility. The holiday home and its furnishings
must be cleaned upon departure. House cleaning can be ordered on payment at
DanCenter`s local office (cf. the section "Final Cleaning" in the Holiday Home ABC). Despite
house cleaning being ordered, the holiday home must be left in an orderly condition, and
the dishes must be done. The holiday home must be left no later than 10 a.m. on the final
day of the rental period. Should final house cleaning be compulsory, this would be expressly
stated in the information provided by DanCenter. Payment for compulsory final
house cleaning must be done to the owner of the holiday home or his representative.
3.3. The consumption of electricity, heat, gas and water are subject to additional charges
and must be settled when returning the key (cf. section 1.1 and 3.5). The price per kWh is
currently approximately DKK 2.25 in Denmark and EURO 0.26-0.30 in Germany. In holiday
centres with shared facilities (e.g. swimming pool or sauna) the price per kWh may be
higher. Normal consumption - heating excluded - is about 150 kWh per week during the
high season. During low season and for houses with swimming pool and/or Whirlpool
and/or sauna (depending on usage) higher consumption should be anticipated. In Germany
gas costs about 0.80 EURO per m3. For holiday homes supplied with an indoor readable water
meter a charge of DKK 30-50 per m3 (Denmark) or 4-6 EURO per m3 (Germany) may
be collected. The prices are dependent on the rates of the regional water supply.
3.4. In order to ensure that tenant satisfies his obligations to return the key upon departure,
to settle consumption dependant costs, such as electricity, telephone etc., and to ensure
that tenant will reimburse or indemnify the owner and/or DanCenter any possible loss
in the event of damages or insufficient cleaning of the holiday home, the tenant of a Danish
holiday home is obliged to pay a deposit of DKK 800.00 to the owner or his representative
upon arrival. For holiday homes with Whirlpool the deposit is increased to DKK 1,100 unless
otherwise stated in the description in the catalogue. For holiday homes with swimming pool
the deposit is further increased to DKK 2,500 unless otherwise stated in the description in
the catalogue. In Germany, 110 EURO, 150 EURO, and 335 EURO, respectively. When renting
out the holiday home in the period between Christmas and New Years Eve (all days included)
and when renting out to youth groups (minimum one person must be at least 25
years) the owner or his representative is entitled to charge a deposit that equals three
times the normal deposit. Final house cleaning may be compulsory when the rental of a
holiday home is ordered by a youth group. When the rental period expires, the tenant must
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return the key and pay for the consumption mentioned in clause 3.4 to the owner or his
representative. The cleaning of the holiday home will be inspected on the day of departure.
The inspection takes place before the arrival of the next tenant. The deposit is settled
within approximately 14 days after the departure date. For holiday homes situated in other
countries than Denmark and Germany, and on palaces, the deposit amounts stated in the
catalogue apply.
3.5. Pets are allowed only in holiday homes marked with a dog symbol unless otherwise is
expressly confirmed by DC. Should the costumer wish to bring more than one pet to the
holiday home, this must be stated when placing the order. DC will hereafter inform whether
this is possible. Dogs must be kept on a leash.
3.6. Please note that in Germany and Southern Europe tourist tax may apply.
4. The Tenancy Agreement
4.1. The services included in the tenancy agreement are those stated in the holiday home
description only. Additional amendments apply when added to the tenancy agreement, or
subsequently stated, in writing by DC. Agreements differing from the latter are valid only
when confirmed in writing by DC.
4.2. All prices and descriptions may be subject to errors, changes, typing errors etc.
4.3. Brochures not published by DanCenter are not binding upon DanCenter.
4.4. Travel agencies and other booking centres are not legitimised to enter into agreements
differing from DanCenter`s general terms.
5. Alterations to the Tenancy Agreement and Rise in Price
5.1. DanCenter is entitled to alter the tenancy agreement subsequent to its conclusion provided
that DanCenter has become aware that the conditions of the holiday home are different
from what was originally stated/believed by DanCenter.
5.2. In the event of increasing taxes or currencies DanCenter reserves the right to adjust
the rental price after having entered into the contract. Adjustments may be made in the
following cases:
5.2.1. DanCenter is entitled to raise the weekly rental price due to increases in taxes subsequent
to the formation of the contract.
5.2.2. Any subsequent increases in currencies to the formation of the contract may cause
DanCenter to raise the settled price by the same percentage rate of the applied currency
that has been raised.
5.2.3. Price adjustments can be made if the period between the formation of the contract
and the starting date of the rental period exceeds four months provided the increases were
not present at the time of formation and could not have been foreseen by DanCenter.
5.2.4. DanCenter is obligated to communicate the price alteration immediately. Alterations
cannot be made less than 20 days prior to the commencement of the rental period. At an
increase in price by more than 5% the tenant is entitled to cancel the tenancy agreement
or to demand a corresponding holiday home (subject to reasonable availability). Tenant
must communicate such claim immediately after having been notified of the above alteration.
6. Tenant`s Cancellation of the Tenancy Agreement
6.1. The tenant may cancel the tenancy agreement at any time prior to the commencing
date. Cancellation must be communicated to DanCenter in writing, by fax or e-mail, with a
statement of cause. The cancellation is not valid until received by DanCenter. The following
cancellation fees apply and cover DanCenter`s costs and claims for damages:
6.1. Until 60 days before the commencing date: 20% of the total rent; however, no less
than DKK 500.
6.2. From 60 to 35 days (both days included) before the commencing date: 50% of the
total rent; however, no less than 500 DKK.
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6.3. From 35 days and until the commencing date and on default: 100 % of the total rent.
7. Altering the Tenancy Agreement
Subject to feasibility DanCenter complies with requests for alterations to the contract until
60 days before the commencing date. A fee of DKK 500 applies. Hereafter, alterations can
only be made by cancelling the contract (fees apply cf. clause 6) and placing a new order.
8. Unutilised Contractual Services
Tenant is not entitled to claim partial reimbursement, should he omit or fail to utilise or
claim a contractual service.
9. DanCenter`s Right to Terminate for Breach
DanCenter is entitled to terminate the contract for breach in the following events:
9.1. When the tenant, or one whom he gives access to the holiday home, neglects the
holiday home or grossly neglects his obligations. DanCenter preserves its right to claim
damages in addition to rent and deposit until all costs are calculated and paid. Any costs as
to travel expenses are defrayed by tenant.
9.2. If the tenant fails to comply with the conditions of payment or fails to pay the rent in
due course as set forth in clause 2, DanCenter is entitled to terminate the contract. When
terminating the contract due to failure of payment, the cancellation fees in clause 6 apply
analogously.
9.3. When DanCenter is entitled to terminate by virtue of the Danish Tenancy Act section
93.
10. DanCenter`s Right to Terminate by Agreement
10.1. DanCenter is entitled to terminate the contract if DanCenter cannot perform its obligations
under the contract because the holiday home owner cannot, or repudiates to, perform.
10.2. DanCenter`s entitlement to terminate the contract is conditional upon DanCenter offering
the tenant a holiday home of a similar standard if possible, and the tenant declines
the offer, the tenant is then refunded the rent paid.
10.3. DanCenter is not liable for any expenses imposed on the tenant in the event of termination
cf. clause 10.1-10.2, cf. clause 13.5.
10.4. DanCenter is furthermore entitled to terminate by virtue of the reasons imposed by
the Danish Tenancy Act.
11. Force Majeure
11.1. DanCenter or tenant is entitled to cancel the tenancy agreement if the stay or the
performance (of the contract) is considerably impeded due to force majeure (e.g. war, prohibition
imposed by law, executive order or other executive regulations, strike, lock-out, oil
or petrol rations, border closing, epidemic, nature or pollution catastrophes). When the stay
is being cancelled, DanCenter is entitled to make a proportional charge for the expenses
DanCenter has defrayed, and DanCenter is entitled to charge for additional expenses deriving
from the cancellation.
11.2. If the holiday home is destroyed by fire or another accident, the tenancy agreement
is repealed.
12. Remedies for Breach of Contract by DanCenter
12.1. DanCenter is committed to conduct its business in best practice.
12.2. Rectification
DanCenter has the right to rectify a breach. If the holiday home does not conform with the
contract, the tenant may require DanCenter to rectify the lack of conformity unless this
cannot be done without an unreasonable cost to DanCenter or it would be otherwise unrea5
sonable having regard to all circumstances. DanCenter may rectify by providing a similar
holiday home.
12.3. Proportionate Reduction in Price
The tenant may require a proportionate reduction in the price for the duration that the holiday
home did not conform with the tenancy agreement. The price is then reduced by the
difference between the value of the tenancy at the conclusion of the contract without a lack
of conformity, and the value of the tenancy with the actual lack of conformity. Tenant is
only entitled to a reduction in price if DanCenter has not rectified the non-conformity immediately,
or if the non-conformity could not be rectified within a reasonable time, after
tenant had given notice of the lack of conformity, and, hence, tenant is obliged to give immediate
notice of a lack of conformity.
12.4. Termination
The tenant may terminate the contract if the holiday home does not conform with the contract,
provided that the failure to perform in conformity with the contract constitutes a fundamental
breach of contract, or DanCenter has misrepresented fraudulently, and DanCenter
has not immediately rectified the failure to perform in conformity with the contract, or
the lack of conformity could not be rectified within a reasonable time. Tenant is then
obliged to pay the proportion of the rent that corresponds to the time that tenant has utilised
the holiday home.
12.5. The tenant loses the right to rely on a lack of conformity of the holiday home if he
does not give notice to DanCenter within 4 weeks after the commencement of the rental
period. Please note that restitution cannot be claimed unless DanCenter has been given the
opportunity to rectify the lack of conformity.
12.6. Please see clause 16 re dispatch of the notice.
13. Disclaimer of Liability for Non-Conformity
13.1. DanCenter does not guarantee that the information provided by DanCenter
is accurate, whether provided orally or in catalogue, on the website or in any
other material published by DanCenter. Such information cannot be considered as
being a guarantee or warranty of any kind, either expressed or implied.
13.2. In no event shall DanCenter be liable in damages for breach of contract arising
out of a holiday home`s, or its accessories`, lack of conformity with the contract,
unless the breach results from DanCenter`s gross negligence or intention.
13.3. In no event shall DanCenter be liable in damages for breach of contract for
incorrect information provided by DanCenter, whether provided orally or in catalogue,
on the website or in any other material published by DanCenter, unless the
breach results from DanCenter`s gross negligence or intention.
13.4. In no event shall DanCenter be liable in damages for a breach of contract
caused by the owner of the holiday home. Thus, DanCenter is not liable in damages
for any lack of conformity constituting a breach of contract that is caused by
the owner of the holiday home, unless the breach results from the owner`s gross
negligence or intention.
13.5. When terminating the contract, cf. clause 10.1-10.3, DanCenter shall in no
event be liable in damages resulting from the holiday home owner`s failure to perform,
unless the owner`s failure to perform results from his gross negligence or
intention.
14. Disclaimer of Liability for Defective Products
14.1. The following applies for damage to the tenant`s properties, whether intended
for private or commercial use, and for damage to properties, whether intended
for private or commercial use, belonging to persons whom the tenant has
given access to the holiday home (or its accessories): In no event shall DanCenter
be liable at common Danish law (case law) for damage to property caused by a
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defect in the holiday home, or its furniture, equipment or fixtures, including electric
devices, beds (mattresses and bed clothes), or its accessories, e.g. boats, bicycles,
playground equipment, garden furniture, grill, that the owner of the holiday
home negligently has put into circulation, whether as a supplier/
distributor/manufacturer or as a producer. The same applies if DanCenter is
separately liable at common Danish law (case law) for defective products, unless
the damage results from DanCenter`s gross negligence of intention.
14.2. The following applies for damage to properties, whether intended for private
or commercial use, belonging to persons whom the tenant has given access
to the holiday home (or its accessories): If DanCenter, despite clause 14.1, has
paid damages to the mentioned persons for property damage caused by a defective
product, as mentioned in clause 14.1, that the owner of the holiday home
negligently has put into circulation, the tenant is obliged to indemnify DanCenter.
The same applies if DanCenter is separately liable for damage for defective products,
unless the damage results from DanCenter`s gross negligence of intention.
15. Illness
Expenses arising from illness during the stay are responsibility of the tenant. We advise
tenant to consult his doctor before booking if his state of health is unstable. We also advise
tenant to purchase a cancellation insurance without risk. This can be purchased in conjunction
with the booking, please see the separate page in the catalogue.
16. Addresses and Giving Notice
16.1. DanCenter A/S, Lyngbyvej 20, 2100 København Ø.
Tel. 70 13 00 00 - fax 70 13 70 70.
16.2. DanCenter GmbH, Spitalerstrasse 16, D-20095 Hamburg.
Tel. +49 (0) 40-309703-0, fax +49 (0) 40-32759-1.
16.3. Europæiske Rejseforsikring (insurance claims), Vesterbrogade 84, 1790 København V.
Tel. 33 25 25 25 - fax 33 25 25 00.
At cancellation due to illness, please contact DanCenter directly, first by telephone, thereupon
in writing.
16.4. DanCenter wants all our costumers to have a pleasant stay. Should unexpected
problems occur, however, the tenant must contact DanCenter, the owner or his representative.
16.4.1. The tenant is obliged to avoid damaging the holiday home. In the event of damages
the tenant is obliged to report the damages to DanCenter immediately.
16.4.2. If the holiday home does not conform with the contract, the tenant must give immediate
notice of this to DanCenter in order for DanCenter to rectify. Furthermore, it is of
the tenant`s responsibility to set a reasonable date for DanCenter to rectify before the tenant
may terminate the contract. This responsibility is only avoided if rectification is impossible.
The tenant is not entitled to claim any kind of compensation does he not give immediate
notice to DanCenter.
16.5. Notice must be given in writing to one of the above respective addresses (depending
on which corporation the contract is concluded with). Please see clause 12.4 re due
course for giving notice.
17. Termination of Individual Terms
Termination of individual terms of the contract does not cause termination of the contract
as a whole.
18. Set-off Exclusion
The tenant is not permitted to off-set any claim against contracted payments.
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19. Prohibition of Assignment
The tenant is not entitled to assign to a third party a claim deriving from the contract.
20. Miscellaneous
20.1. The holiday homes are lent to tenants in booking order.
20.2. All information published by DanCenter is with reservation for printer`s error.
20.3. The current 2009 DanCenter catalogue is valid for all rental periods within the period
from January 3, 2009 to January 2, 2010.
20.4. Any reproduction of DanCenter`s materials is prohibited pursuant to Danish law,
Copyright 1 October 2000.
21. Jurisdiction and Choice of Law
All lawsuits, regardless of the matter in question, between DanCenter and the
tenant must be brought before a court in Denmark and this contract shall be governed
by Danish law. This also applies for disputes regarding a lack of conformity
with the contract, regardless of the legal consequences, and regardless of
whether DanCenter is claimed to be liable for its own negligence or intention, or
is claimed to be liable for others` negligence or intention (including representatives
and the holiday home owner). The same applies for disputes regarding
product liability, whether DanCenter is claimed to be liable for its own negligence
or is claimed to be liable as a distributor/supplier. This applies whether the claim
be based on contract or tort and whether based on case law or the Council of
Europe`s directive on product liability (85/374/EEC), including subsequent
amendments.
22. Holiday Home ABC
The below holiday home ABC is a joint part of our general business terms. It provides good
advice and ideas on practical issues. In order to make it easy to use advices are listed in
alphabetical order.
Allergy
Please note that allergies may erupt notwithstanding pets are not allowed in the holiday
home as this may be caused by pollen, house dust etc. Please note that despite the holiday
home may be described as "pets not allowed" this does not necessarily mean that pets
have not been present shortly prior to the commencement of the rental period.
Annexes
An annex is an independent little building on the ground providing extra accommodation.
Ordinarily, an annex has neither kitchen nor bathroom.
Arrival and Departure
Unless otherwise agreed, the holiday home is available from 4 p.m. on the arrival date to
10 a.m. on the departure date.
Bath
Normally it is a hand shower that can be attached to the wall (in some occasions with spray
attachment connected to a tap on a sink) and often without curtain. Mostly with outlet in
the floor. The hot-water tank contains roughly 30-60 litres. Thus, sufficient for a shower.
However, the tank heats cold water rapidly.
Beaches
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There are several types of beaches: predominantly sand, stone, rush, dune or steep shored
beaches. Wind and waves change the beach every year. For further information please contact
local tourist offices.
Beds
Often the term bed indicates a slatted bed base with a foam rubber mattress. Standard
measurements are 180-190 x 70-85 cm. Please note that the term double bed may also
mean twin beds placed next to each other to form a double bed.
Bicycles, Rowing Boats, Toys and Garden Furniture
Unless stated otherwise bicycles, rowing boats, toys and garden furniture are extras that
have no influence on the pricing of the holiday home.
Boat
In case a boat is at the tenant`s disposal at the property without charge, please beware
that the boat may only be used if anchor, cable, two oars and two rowlocks are provided.
Children under the age of 16 may only use the boat when accompanied by an adult. Approved
life jackets must be worn at all times. After usage the boat must be placed in proper
distance to the shore in order to protect it from tide. Damage caused under violation of the
stated prescriptions (and further prescriptions laid down by the owner) renders the tenant
liable in damages.
Children
A cot is provided only if expressly stated in the description of the holiday home. The cot is
mostly a transportable cot and is to be used only by children up to the age of 3. Cots can
be rented at DanCenter`s local offices. Duvet and pillow must be brought by tenant. Please
be aware that the bedroom may not be large enough for cots rented or brought by the tenant.
Please contact DanCenter`s local office for further information. Normally the holiday
homes contain no changing table, and high chairs are provided only if expressly stated in
the description of the holiday home. High chairs can be rented at the local DanCenter office.
Classic Holiday Homes
Classic holiday homes are only suitable for rent during the high season. There should be no
expectations as to the equipment and its quality.
Compulsory Energy Surcharge
Compulsory energy surcharge is not common. Compulsory energy surcharge applies where
meter readings are not available. Additional charges may apply where separate meter readings
are possible.
Damages
Damages on the holiday home or its furniture and equipment, caused during the rental period,
must be reported to DanCenter immediately. The tenant is liable for damages caused
by him or his guests, regardless of whether the tenant is at fault. The tenant will be held
liable for non-reported damages caused during the rental period by the tenant or his
guests. Please note that a potential subsequent claim for indemnification for non-reported
damages may be increased by claims for indemnification as to loss or extra expenses
caused to the owner or succeeding tenants. We aim to give notice of claims regarding nonreported
damages within one month after the end of the rental period.
Electric Appliances
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If any of the appliances should fail, please contact your local DanCenter office. The owner
of the holiday home will be contacted as soon as possible for a swift repair. We kindly ask
for your patience if professional technical support or spare parts should be required.
Equipment
All cottages are equipped with a complete set of household equipment. However, the tenant
should bring his own bedding, towels, tea towels, dishcloths etc. For children below the
age of two we ask you to either bring a cot, or to order one at your local DanCenter office.
Prices for additional equipment: In Denmark In Germany
Cot DKK 95.00 per week EUR 10.00
High chair DKK 95.00 per week EUR 5.00
Baby bath DKK 75.00 per week
Baby alarm DKK 75.00 per week
Pushchair DKK 120.00 per week
Stair gate DKK 90.00 per week
Additional bed DKK 95.00 per week
Linen A DKK 85.00 per set EUR 9.00
Linen B DKK 130.00 per set EUR 14.50
Linen A: includes duvet case, pillow case and sheets for one person.
Linen B: includes duvet case, pillow case, sheets, towels, 1 tea towel and 1 dishcloth for
one person.
We cannot guarantee that all local DanCenter offices have all of the above mentioned items
for rent. Therefore, we advise you to make an enquiry by e-mail or telephone prior to your
arrival. Prices may differ from some of our alternative offices.
Extra Beds
Extra beds are often sofa beds or separate mattresses on the floor.
Extra costs
Costs not dependent upon consumption are included in the rent. Tenant must provide firewood
at his own expense. Electricity, heat, water, gas and use of telephone are settled
dependently on consumption and use. The settlement (cf. clause 3.4) must be made in the
currency of the country in which the holiday home is situated when returning the key.
Extra Services
Unless otherwise agreed extra services such as cots, high chairs etc. are to be collected at
the local DanCenter office.
Final Cleaning
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At departure, the holiday home must be left clean and tidy (cf. clause 3.3 of the General
Terms and Conditions). In case you do not wish to perform the final cleaning yourself, this
can be ordered at the local DanCenter office at the following prices:
Standard and Sauna Houses: In Denmark / In Germany
Up till 59 m2 DKK 550.00 EUR 45.00/65.00*
60-89 m2 DKK 645.00 EUR 55.00/75.00*
90 m2 and larger DKK 795.00 EUR 70.00/95.00*
*High standard
Spa houses:
Up till 119 m2 DKK 795.00 EUR 50.00-95.00
120-149 m2 DKK 915.00 EUR 110.00
150 m2 and larger DKK 995.00 EUR 120.00
Pool Houses:
Up till 119 m2 DKK 795.00 EUR 95.00
120-149 m2 DKK 915.00 EUR 110.00
150-179 m2 DKK 995.00 EUR 125.00
180-209 m2 DKK 1.165.00 EUR 130.00
210 m2 and larger DKK 1.255.00 EUR 140.00
Fireplace/Stove
"Fireplace" does mostly not mean "an open fireplace", but is typically a stove with an open
and/or closed fireplace.
Firewood
Use of firewood collected on the beach is strictly prohibited as it is saline and can damage
the fireplace/stove. Firewood may be purchased in the local shops. Please inquire at the
local DanCenter office.
Fishing License
Persons between the age of 18 and 67 who want to fish are required to hold a fishing license.
Following are the prices for a fishing license:
DKK 125,- per year
DKK 90,- per week
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DKK 30,- per day
A valid fishing license is required when fishing with a fishing rod in salt water (open water,
inlets, bays) and in fresh water (lakes, rivers and similar). Information on fishing licenses
can be acquired at the local tourist information and at the ministry of fisheries.
Furnishing
The holiday homes are not furnished in accordance with a certain standard, but are individually
furnished by the owners.
Garden furnishing and Grill
Garden furnishing and grills cannot be expected to be in clean conditions upon arrival.
Heating
We kindly ask you to pay attention to the fact that you can't expect the houses to be warm by arrival. Furthermore notice that most cottages in Norway don't have any heating in the second floor.
Hems/Loft Sleeping Space
A hems/loft sleeping space is a kind of conversion bed which is a small space under the
ceiling (open loft room) suitable for additional accommodation for children and youngsters.
They are often not comfortable and the ceiling very low. The "beds" often consist of mattresses
on the floor of the space and the space can usually be reached from a steep stairway
only.
Holiday Information on Denmark
VisitDenmark and the local tourist information are happy to provide further information on
your holiday area. The local DanCenter office is also ready to help any time you need it.
Indoor Temperature at Arrival
Please note that the holiday home is not typically heated at arrival.
Local Offices
DanCenter has local offices placed in large parts of Denmark, and they are happy to provide
help in occasion of damages, defects, and complaints about the holiday home.
Meter Readings etc.: All meters and counters that measure consumptions and usages
must be read upon arrival and departure and written on the consumption form handed out
with the key. Please note that the electricity meters do not display decimals and therefore
must be read and written as full kWh. Consumption of electricity and potentially firewood
and use of telephone is to be settled when returning the key. Should the local office be
closed, please put the key, the consumption form, and the total settlement in the letter box
at your local DanCenter office. The deposit is usually settled within 14 days after departure.
If you wish to know approximately how much the additional charges for the entire holiday
stay will amount to, please multiply the amount of kWh used after 24 hours with the price
per kWh and multiply that with the number of days of your rental period. If you wish to
limit your consumption, you might want to consider the extent of use of electrical heat,
floor based heating, saunas, spas, solariums and do always cover swimming pools with the
pool cover when not in use.
Military Exercises
In the following areas in Denmark military exercises may occur within a radius of 20 km
(12½ miles): Blåvand, Henne, Vejers, Oksbøl, Tranum, Nymindegab, Rømø, Jægerspris,
Sjællands Odde, Vestre Sømarken, Boderne, Halk and Hevring. During the high season,
however, exercises are at a minimum. Please see the note on noise.
Model Photos and Drawings
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Holiday homes under construction or under renovation are not illustrated in original photos,
but in digitally created images or drawings. Furnishing may therefore differ. With new holiday
homes the surroundings should not be anticipated to be with vegetation.
Nature Sits
A nature site is a site that is with wild vegetation such as (for example) meadow, lyme
grass, forest or heath. Hence, on a nature site there should not be expected to be a well
kept lawn suitable for sports activities and similar.
Noise
Noise may occur even in holiday areas. DanCenter cannot undertake responsibility for noise
from roads, building activities, military exercises etc.
Notification
Please give immediate notice to the local DanCenter office should a lack of conformity of
the holiday home occur. Please do not let a minor conformity spoil your holiday. The local
DanCenter office will immediately notify the responsible owner of the holiday home who will
then remedy the defect.
Pests
Most holiday homes are situated in the countryside. Therefore insects or similar pests
(mice, wasps, ants, earwigs etc.) may be found in or near the holiday home. Holiday
homes situated near woods or fields may be visited by uninvited guests such as voles or
mice. Please contact your local DanCenter office in case you need assistance.
Pets
Pets are only allowed in holiday homes marked with a dog symbol in the description of the
holiday home. Please note that in some of our holiday homes you are allowed to bring two
pets. Look for the symbol with two dogs. Dogs must be led on a string. Please note that
pets previously may have been allowed where it is now prohibited. Pets should usually be
examined by a veterinary surgeon before being brought to a foreign country. DanCenter
cannot assist you in this matter.
Refuse Disposal
Refuse is not always collected on the day of arrival or departure, but usually during the
week.
Size of the Holiday Home
For Danish and South European holiday homes the size of the home stated in the description
is calculated using the outer dimensions of the building. The size of the ground is an
approximation. For German holiday homes the size is a measurement of the living space
and the ground.
Solarium
Generally used to describe a solarium of a small size, hanging above a bed. More rarely
used to describe a "sandwich type" solarium that tans from above and below.
Spas
A large bath or a small swimming pool with underwater massage. Suitable for 1-8 persons
depending on the size of the bath. The spa is inspected regularly by a DanCenter employee.
The frequency of inspections depends on the type of spa. Please adhere to the rules
that are found in the holiday home or provided by your local DanCenter office.
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Stairs
Stairs in holiday homes can be very steep and are not always suitable for small children or
walking-impaired persons.
Statements of Distances
All distances stated are approximations in direct line.
Swimming Pool Houses
To ensure that optimal utilisation of the swimming pool is possible, technical inspection and
inspection of the water quality is performed weekly, either by the owner or by a DanCenter
employee. Please adhere to the rules that are found in the holiday home or provided by
your local DanCenter office.
Telephone
Telephones in the holiday homes may be pay phones, metered phones or phones that can
only receive calls.
Television
Please see the holiday home description.
Terrace
The holiday home can have one or more terraces. These are mostly made of wood, tiles or
rocks and can be open terraces or fully or partially covered.
The holiday Home
Nearly all German and Danish holiday homes are privately owned. The holiday homes are
individually and personally furnished and may contain private belongings. Therefore, holiday
homes appearing to be of the same standard and quality are not necessarily comparable
to each other.
Wardrobe
Wardrobe space is often very limited, and wardrobes may not have doors, but may be covered
by curtains.
What to Bring
The tenant should bring bedding, towels, tea towels, dishcloths, washing-up liquid, cleanser
and toilet paper, as well as duvet and pillow for the cot. Bedding and towel may be rented
at the local DanCenter office.